Service / semi.care
Software maintenance & support
semi.care
Maintain your application, resolve agreed issues, and plan improvements after launch.
Who it’s for
Support with a plan, not surprises.
Best for: Businesses maintaining an existing application.
Common starting points
- The application is live, but improvements have stopped.
- Issues are handled ad hoc, depending on who is available.
- Knowledge of the system lives with people, not documentation.
What you receive
Three deliverables, agreed in scope.
Typical deliverables — the final scope is agreed before work starts.
How it works
How the engagement runs.
- 01Agree support and ownership
Which application, which issues, and who owns what.
- 02Triage and maintain
Agreed issues are triaged and resolved; maintenance runs to plan.
- 03Document as we go
Changes are recorded, so knowledge stays with the product.
- 04Plan improvements
A release plan of improvements you approve.
How to start
Review your application and support requirements.
Questions
Common questions.
What does the support agreement cover?
It’s agreed with you: which application, which issue types, planned maintenance, and the improvement plan. Anything outside the agreement is quoted before it’s done.
Can you take over an application built elsewhere?
Yes, starting with a review of the codebase, documentation, and how it is operated. Where the handover is incomplete, we’ll tell you what’s missing before agreeing support.
How are improvements planned?
Alongside issue triage: agreed issues are resolved, and improvement candidates are collected into a release plan you approve.
Let’s agree
your support plan.
Tell us about your application and what you need after launch.
We’ll review it and recommend a support scope.